DeepCove Labs
DeepCove Labs provides superior check processing solutions for organizations with high-volume remittance environments as found in the direct mail, charity and financial services industries. From document imaging, to paper check conversion; from ACH processing to settlement, DeepCove Lab's RAVEN transaction-processing applications are flexible, affordable and easy to install. Organizations can choose the RAVEN modules that best suit their needs. Click HERE to visit the DeepCove Labs website.

The Challenge
With DeepCove’s business now conducting over six million credit card transactions per year, the need to ensure compliance with payment card industry (PCI) security standards was crucial. Advanced virtualization technology, combined with a PCI compliant environment that includes complete documentation of security policies and procedures in the event of an anomaly, were essential for success.

PCI DSS is a data protection standard created by the payment card industry that aims to secure credit cardholder information wherever it resides. PCI DSS applies to organizations that store, process or transmit cardholder information, and outlines steps that merchants and service providers must take to achieve compliance.

The Approach
“We considered all of the requirements to build a facility that would enable us to meet the stringent Tier 1 PCI compliance standards, but quickly realized that the cost would be enormous,” said Joerg Beekmann, Chief Technology Officer, DeepCove Labs. “Our goal was to seek a managed hosting provider in Canada that was Tier 1 PCI compliant, and Fusepoint was the only name on the list.”

Results
DeepCove Labs estimates that they have saved over $100,000 in initial capital outlay by selecting a service provider that is PCI compliant and able to encompass approximately 70 per cent of DeepCove's overall internal compliance check list with Fusepoint's Tier 1 Level Certification. In addition DeepCove can offload the day-to-day maintenance and management of their VMware environment to the certified professionals at Fusepoint, letting them focus on their core business.