Fusepoint Certifications and Best Practices

In recent years, well-publicized data breaches and high-profile corporate scandals have forced organizations to become more transparent and fully accountable in safeguarding sensitive consumer, business and employee data. Companies find themselves increasingly challenged with the high cost and internal resources needed to keep up with maturing regulations and other controls. The ability to provide uncompromising security and reliable access to mission-critical data are core competencies at Fusepoint. We continually invest in compliance audits and best-practice programs so our clients can be assured that the applications and data their business relies on is "always available" and "always secure".

Payment Card Industry (PCI) Security Standard
The PCI certification is designed to enhance payment account data security by fostering broad adoption of the PCI Security Standards. The organization was founded by American Express, Discover Financial Services, JCB, MasterCard Worldwide, and Visa International. Fusepoint is Tier 1 Payment Card Industry Data Security Standard (PCI DSS) compliant, as confirmed by Visa’s Cardholder Information Security Program. Fusepoint now joins a select group of vendors to receive this designation and is one of very few managed hosting providers in Canada to be approved.. For our clients running e-commerce web sites or requiring online credit card payment capabilities, this certification will provide even greater peace of mind for you and your customers. To learn more about the PCI program, click HERE.

The CICA 5970 and SAS 70 (Type II) Audit Process
To achieve our level of performance takes an unwavering commitment to process. The highest available standards for measuring and improving data center operations and management are CICA 5970 and SAS 70 (Type II) audits. CICA 5970 and SAS 70 (Type II) are similar audits that define professional standards to rigorously assess the internal controls of service organizations. These programs have specific requirements for service providers managing customer data and focus heavily in the areas of compliance, security and access. CICA 5970 is a Canadian standard administered by the Canadian Institute of Chartered Accountants while SAS 70 is the US-based equivalent developed by the American Institute of Certified Public Accountants. Fusepoint has been audited by the firm Grant Thorton LLP in both since 2005 and we are committed to completing these audits on an annual basis. Learn more about CICA 5970 and SAS 70 (Type II) by clicking HERE.

HP Service Provider Certification
In addition to our CICA and SAS accreditations, Fusepoint has also undergone the rigorous HP Service Provider Certification. Heavily based on ITIL best practices, this extensive set of audits and conformity requirements is designed to help their Premier Partners evaluate and gain independent confirmation of their IT service management capabilities. We are the only national Managed IT Services partner in Canada that has attained this status from HP.

Microsoft Gold Certified Partner
Gold Certified Partners represent the highest level of competence and expertise with Microsoft technologies, and have the closest working relationship with Microsoft. This certification indicates that Fusepoint has a significant level of industry experience providing services, software, or support for Microsoft technology. It signals to customers that Fusepoint is reliable, experienced, and endorsed by Microsoft in the competencies listed below. To learn more about the Microsoft Gold Certified Parner program, click HERE .

Competencies: Custom Development Solutions, Business Process and Integration, Advanced Infrastructure Solutions