Senior Unix Engineer
Fusepoint is currently searching for a Unix Engineer to join the Technical Team in either our Mississauga or Vancouver office. The Unix Engineer is part of a 3-tier technology-based national Operations team that works to support Fusepoint's customers and internal users. The goal of the Operations team is to ensure services are available on a 24x7 basis with minimal interruptions to service. The Unix Engineer troubleshoots and closes off escalated trouble tickets relevant to his/her technology platform(s) assigned by the 1st level or 2nd level support technician or by his/her Manager within the timeframe required by Fusepoint's Customer Service Level Agreement (SLA). To be successful in this position, the candidate must have the ability to communicate appropriately with customers and other internal team members as well experience with documentation practices.
Responsibilities:
Working as part of a team and reporting to the Unix Manager, the responsibilities of the Unix Engineer involve all aspects of customer solution sizing and deployment, implementation, Operating system and other software support, security, troubleshooting and overall administration of those systems. The Unix Engineer will provide 3rd level or engineering level support for customer and internal Unix infrastructure. This involves performing hands-on troubleshooting and maintenance, responding to customer as well as internal requests, deploying customer solutions, installations and updates, and ensuring the integrity of the overall solution. In addition, the Unix Engineer will provide 24x7 3rd level support coverage during on-call rotation, assist with the planning and implementation of Unix system infrastructure and policies, perform special projects, and other duties as required.
Qualifications:
• Minimum 5 years experience in Redhat Linux / Solaris running mid-size production systems (more than 20 servers)
including experience implementing enterprise-scale applications in the Unix/Linux environment
• Extensive hands-on experience designing and troubleshooting system level problems on Linux and Solaris.
• Experience designing, implementing, and supporting secure architecture in a Unix/Linux environment is a must
• Strong knowledge of Redhat Linux/Solaris Security. Knowledge of data security standards, security principles
and various network technologies.
• Solid experience supporting Redhat Linux/Solaris operating systems on Intel x86, x86_64 and Sparc hardware
from various vendors – HP, Sun, IBM, Dell.
• Ability to perform performance analysis and tuning on OS and application levels.
• Solid knowledge of operating system internals, file system structures, volume management, kernel parameters.
• Must be willing to be on-call including evenings, weekends and holidays
• Working knowledge of SAN/NAS technology and interfaces for storage and backup
• Working knowledge of LDAP, PHP, OpenSSL
• Working Knowledge of Web apps such as Apache, Tomcat, jBoss, iPlanet, Weblogic, or WebSphere
• Knowledge of relational database technology such as Oracle, MySQL, PostgreSQL
• Knowledge of QMail, Postfix, DNS/Bind, anti-SPAM filters, etc.
• Knowledge and experience using VMWare ESX
Preference will be given to candidates with the following:
• Knowledge and experience using Veritas NetBackup
• Knowledge and experience using enterprise server monitoring (especially Nagios)
• Knowledge and experience supporting HP-UX and AIX operating systems
Education/Professional Training:
• IT Diploma from recognized technical institution
• Certifications are an asset - RHCE, RHCT, SCSA, SCNA, LPIC, OCA, etc.
No unsolicited agency referrals please.
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